Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
How to adjust the heating temperature of the H1 heated massage gun?
1.Power button + Frequency button to enter Adjust Temperature mode
2.Press the frequency button again to adjust the temperature
How to adjust the heating temperature of the Y1 heated massage gun?
The heated massage gun can increase the temperature through the temperature button below the power button. Each press will increase the temperature intensity by one level.
How often does PICOOC massage gun need to be charged?
We have 3 massage guns that can be fully charged in 2-3.5 hours, the P1 massage gun and H1 massage gun can used up to 9 hours without heat, the H1 massage gun can be used up to 6 hours with heat, and the Y1 massage gun can used up to 7.5 hours without heat, and up to 4 hours with heat.
What are the advantages of heat massage gun?
Use the hot compress of the massage gun to quickly recovery from sore muscles, which can effectively resulting in deep muscle relaxation and stress relief.
Smart Body Fat Scale
How to calibrate this body fat scale?
The PICOOC body fat scale is designed by an auto-calibration feature. All you need to do is to place the smart scale on a flat and hard surface, and then step on the scale surface.
Is it possible to record family data at the same time?
Yes! This weight scale for people enables add multiple user profiles, Unlimited number of users!
How to sync the app with the picooc bathroom scale?
1) Download the PICOOC app in Google Play/ App Store. You might also scan the QR Code right under the scale to download the app
2) Register an account and then run it by referring to the guidance.
3) For existing account, please select ""Setting-Equipment Management"" in PICOOC APP and click the ""+"" symbol to add the device
4)Please place your bare feet on the scale. Ensure the skin at the bottom of your feet is clean. After that, please place the PICOOC bathroom on a hard surface.
5)Please keep your feet steadily above all the electrode areas (where is on the surface of the scale), and then click ""Measure"" in the APP.
6)You will need to wait for 3-5 seconds on the scale. It is for data syncing and calculation. When it is done, you might check the result via the APP.
Does the digital scale support a wifi connection?
PICOOC S3, S3 Lite body fat scale supports Wifi and Bluetooth connection, Basic, Mini Lite, Mini Pro S1 ProBody Fat Scale doesn't support Wifi connection, it just supports Bluetooth connection.
How to switch the unit from kg to lb on the device?
Bluetooth Smart Body Scale:
1. After establishing a Bluetooth connection with the scale, change the unit from kg to lb in the app.
2. Open the app on your smartphone and tap the "+ " button to initiate the weight measurement.
3. Stand on the body fat scale to complete the measurement, and the scale's display will show the weight in pounds (lbs).
Wi-Fi & Bluetooth Smart Body Scale:
1. Please follow the steps mentioned above for the Bluetooth scale to change the unit.
2. After completing those steps, both the Bluetooth and Wi-Fi connections will display the weight in pounds (lbs).
Please kindly note that that the device models that support unit switching are S3 Lite V2.0, S1 Pro V2.0, S3 V2.0, and Mini Pro V2.0.
Smart Jump Rope
How to sync the app with the picooc jump rope ?
1. Please note you need to use the PICOOCRope to connect the Smart Rope.
2. Register an account and then run it by referring to the guidance.
3. Open your Smart Rope and please check whether the Bluetooth signal is displayed on the homepage.
4. Please select """"Setting-Equipment Management"""" in PICOOC APP and click the """"+"""" symbol to add the device
5. Then you will be able to connect the device.
Does this jumping rope track our data?
PICOOC smart skipping rope can be connected to our APP:PICOOCRope which can record your exercise data, including jumping times, calories burned, jumping time, etc.
What age group is this jumping rope suitable for?
The length of the smart jump rope is adjustable, suitable for adults and children of all ages.
Can you jump rope indoors?
Yes, you can use cordless ball to jump rope indoors